Question 1

How much does a clean cost?

Accepted Answer

Pricing depends on the property size, service type and condition. Airbnb turnovers start from a fixed rate; end of tenancy and deep cleans are quoted based on bedrooms and bathrooms. Contact us for a free, no-obligation quote.

Question 2

Which areas do you cover?

Accepted Answer

We cover London (all zones), Essex and Hertfordshire. If you're on the edge of these areas, just ask — we're often able to help.

Question 3

How do I book a clean?

Accepted Answer

Use our online booking form, WhatsApp us, call 07432 162897 or email hmcleaningservice.ltd@gmail.com. We'll confirm your slot within a few hours.

Question 4

What's included in a standard clean?

Accepted Answer

Dusting, vacuuming, mopping, kitchen surfaces and appliances (exterior), bathrooms sanitised, bins emptied and general tidying. Deep and end of tenancy cleans include ovens, limescale, inside cupboards and much more.

Question 5

What is your cancellation policy?

Accepted Answer

You can reschedule or cancel free of charge up to 24 hours before your appointment. Cancellations inside 24 hours may incur a small fee to compensate our team.

Question 6

Do you bring your own cleaning products?

Accepted Answer

Yes — we bring professional, eco-friendly products and equipment as standard. If you prefer we use your own, just let us know.

Question 7

Do you offer same-day cleans?

Accepted Answer

We often have same-day and next-day availability, especially for Airbnb turnovers. Contact us and we'll do our best to fit you in.

Question 8

Are payments secure?

Accepted Answer

Yes — you can pay by bank transfer or card after the clean. We'll send an invoice with clear pricing.

Everything you need to know

Ready for a spotless space?